Returns & Exchanges
We want you to be fully satisfied with your purchase from Fontaines D.C. If for any reason you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unworn, unwashed condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects and approves your return, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing